Experienced directors are finally seeing the value of developing a business continuity management system as a way of enhancing their commercial advantage and reassuring customers of their ability to meet contractual obligations. With business failures routinely featuring in the business bulletins, isn't it high time that your business joined them?
Business Continuity has emerged in the past 6 years as a vital constituent of top-class management for charitable and profit-making institutions of all shapes and sizes.
Progressively we are finding significant, established companies fail because they have failed to predict and plan for large-scale disruption and loss. So what can business owners and directors do to make certain their firm won't come undone in these unpredictable market conditions?
Thankfully there are both business continuity systems and consultants available to help business executives protect their enterprise from the gamut of hazards and threats they face; but how do you take the first step?
First of all you need to decide as a board that business continuity is essential to your organization and then put some money behind that decision.
With a budget agreed, you should finalise a timetable for developing your organization's resilience to disturbances and decide the scope of products and services that the business continuity programme will cover to help focus the team that you set-up to build your business continuity policies, strategies and plans.
If you lack business continuity expertise within your current staff, you may wish to search the internet suitable providers that are proven in the creation and delivery of business continuity management services for companies of your size.
With your team in place, you'll need to begin by clarifying your most essential products and services; the things that create most of your revenue or have the biggest impact if they are or aren't delivered). Most organizations find that some 20% of products produce 80% of the benefits that accrue to the organization and those they serve so it's sensible to begin with these initially.
Once these critical products and services are documented the team needs to look at the teams, facilities and processes that are needed to deliver them; including the delivery of raw materials, utilities, key staff, data and buildings.
With the business processes mapped out for each important product or service, you should look for weak links within those processes and figure out how they would affect the quality of supply if they arose.
Once you realise where your business is at risk you can build suitable strategies and plans to reduce the probability of those disruptions occurring or their impact: for example if a process depends on availability of electrical power, you might install alternative supplies from DC batteries or emergency generators.
The type and scope of the strategies and plans you establish will be determined by the importance of the product or service and your budget you may have to establish emergency response plans first to militate the hazard whilst you work on building the degree of resilience needed to forestall disruptions.
Often you can markedly lessen the probable loss to your organization's key products and services by examining the "what-ifs" so it makes a great deal of sense to do so; whether you are driven by legislation, commercial forces or simple common-sense.
Get started today, before damaging events make you wish you had not delayed in making decisions about putting a proper and effective business continuity management organisation in place.
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